Terms & Conditions

Terms of Service: Navigating and Using Our Services

We appreciate your visit to our website and are delighted to provide a range of services, including visa processing, digital photo processing, and related solutions (collectively referred to as "Services"). It's important to clarify that our website operates independently and is not owned, endorsed, or affiliated with any government or governmental agency. By accessing and utilizing our website and associated mobile applications (if applicable), you agree to adhere to the following Terms of Service ("Terms"). These terms may undergo periodic updates, and we retain the right to modify specific sections at our discretion.

Additionally, certain services within our platform may be governed by supplementary terms and conditions, available in the respective service descriptions and subject to change. We urge you to carefully review and familiarize yourself with these terms, including our Privacy Policy section. Your engagement with our Services signifies your acknowledgment and acceptance of all the terms and conditions outlined in these Terms of Service.

Guidelines for Service Access and Usage

  • Registration Responsibilities

Accessing specific features of the Service may require registration on our websites. By choosing to register, you acknowledge and agree to provide accurate, current, complete, and truthful information as prompted by the registration form. Please note that the information you provide, including personal details, is subject to our Privacy Policy. It's essential to highlight that individuals under the age of 18 are strictly prohibited from using the Service, irrespective of their decision to register.

  • Member Account, Password, and Security

Maintaining the confidentiality of your password and, if applicable, your account, is your sole responsibility. You are fully accountable for all activities conducted using your password or account. By agreeing to these terms, you commit to promptly notifying us of any unauthorized use or security breaches. It is imperative to log out of your account at the end of each session to comply with these requirements. Failure to adhere to these measures releases us from liability for any losses or damages resulting from non-compliance.

  • Service Modifications

We retain the discretion to make changes or discontinue the Service, either temporarily or permanently, with or without advance notice. By utilizing the Service, you acknowledge and agree that we are not liable for any alterations, suspensions, or terminations of the Service.

  • Mobile Service

The Service includes various mobile-accessible services ("Mobile Services"). If you opt to access the Service via a mobile device, be aware that your wireless carrier may impose standard charges, data rates, and additional fees. Additionally, specific Mobile Services may be subject to prohibitions or restrictions imposed by your carrier, and compatibility may vary between carriers or devices.

By using Mobile Services, you consent to receive communications from us and affiliated entities through SMS, MMS, text messages, or other electronic means to your mobile device. Note that certain information about your Mobile Services usage may be shared with us. In case of a mobile number change, it is your responsibility to promptly update your account information to prevent messages from reaching the new number holder.

Regulatory Guidelines for Our Services

Visa regulations are subject to unannounced changes, and we disclaim responsibility for any resulting delays or losses. Additionally, we are not liable for costs, damages, or expenses arising from various causes, including changes in travel plans, travel interruptions, and associated costs. Our liability is limited to the service fees paid for visa, photo, or passport processing, regardless of circumstances. This limitation applies irrespective of our awareness of potential damages and our level of responsibility in the situation.

Timely Delivery: Ensuring Prompt Service Delivery

While we strive for timely delivery, we cannot guarantee specific schedules. We are not accountable for delays or losses due to factors beyond our control, such as weather conditions, acts of God, war, public enemies' actions, civil commotions, strikes, or actions by public authorities (including government website delays or outages).

Visa requirements are determined by respective governments and may change without prior notice. While we aim for accurate and up-to-date information, we do not guarantee the information's accuracy or completeness. We are not liable for reliance on such information.

Cancellation and Refund Assistance for Travel Documentation Services

We offer various services for travel documentation needs. If you wish to cancel your application and seek a refund, contact us through available channels. Please note that contact options may vary based on the specific service. Our team is ready to assist with the cancellation process and address your inquiries.

Secure Payment Processing: Ensuring Transaction Security

We prioritize transaction security by using reputable third-party payment processors like Paypal, Stripe, Spreedly, Amazon, Braintree, among others. We do not store credit card data on our servers. Transactions are secured with 256-bit SSL encryption, ensuring the confidentiality and integrity of cardholder information. Your information transmitted to payment processor servers is inaccessible to unauthorized third parties.

Disclaimer of Warranties: Service Usage at Your Own Risk

Your use of the service is entirely at your own risk. The service is provided on an "as is" and "as available" basis. We disclaim all warranties, whether expressed, implied, or statutory, including but not limited to merchantability, fitness for a particular purpose, title, and non-infringement.

Limitation of Liability, Data Security, and Recommendations

Acknowledgment of Limitation of Liability

By utilizing our services, you acknowledge that we are not liable for indirect, incidental, special, consequential, or exemplary damages. This includes damages resulting from loss of profits, goodwill, use, data, or other intangible losses. The aggregate liability for all damages, losses, or causes of action shall not exceed $99. This limitation applies to all claims, irrespective of the legal grounds.

Data Security Measures

We employ technologies like SSL encryption and secure email servers for data protection. While we take reasonable precautions, we cannot guarantee absolute protection against risks like viruses or third-party attacks. In case of a data breach, we are not responsible for resulting damages.

Recommended Security Measures

We recommend using strong passwords, exercising caution when sharing personal details online, and staying informed about online safety best practices. Consider obtaining cyber insurance for an additional layer of protection against data breaches or cyber attacks.

Data Collection and User Control: Empowering Users

We collect usage information using Internet server logs, cookies, and/or tracking pixels to enhance our services. You have control over settings to receive notifications and can block cookies. This allows you to exercise control over data collection.

Third-Party Web Analytics and External Platform Integration

We may use third-party web analytics like Google Analytics and obtain data from third-party sources, including social media platforms. Integration with platforms like Facebook or Google enhances user experience.